Custom domains

Troubleshoot Custom Domain Verification

Updated 2026-06-14
The short answer
If Verify reports that the TXT record is not found or that the DNS lookup failed, the verification record either is not in place yet or has not propagated. Recheck the TXT record host and value, wait for propagation, then run Verify again. Verification checks the TXT record only.

The two errors VLVTN reports

Verification checks the TXT record. When it cannot confirm the record, VLVTN reports one of two messages.

Watch out
TXT record not found. Make sure you've added the DNS record and waited for propagation. This means the TXT verification record is not visible yet.
Watch out
DNS lookup failed. The TXT record may not have propagated yet. This means the lookup could not resolve the record in time.

How to fix it

  1. Check the TXT host
    Confirm the TXT record host is _vlvtn-verify.yourdomain, using your actual domain.
  2. Check the TXT value
    Confirm the value matches the verification token VLVTN shows in the Custom Domains section exactly.
  3. Wait for propagation
    DNS changes can take up to 48 hours to propagate. If you just added the record, give it time.
  4. Run Verify again
    Select Verify. The button reads Checking while it runs. When the TXT record is found, the status changes from Pending verification to Verified.

Frequently asked

Verify says TXT record not found. What do I do?

VLVTN reports TXT record not found. Make sure you've added the DNS record and waited for propagation. Confirm the TXT host is _vlvtn-verify.yourdomain and the value matches the token VLVTN shows, then run Verify again.

Verify says DNS lookup failed. What does that mean?

VLVTN reports DNS lookup failed. The TXT record may not have propagated yet. Wait, since DNS changes can take up to 48 hours, then run Verify again.

Which record is checked during verification?

Verification checks the TXT record. The CNAME is what serves your links once the domain is verified, but the Verify step looks for the TXT verification record.

The status still says Pending verification. Is that a problem?

Not on its own. Pending verification, shown in yellow, simply means the TXT record has not been confirmed yet. Once it is found the badge turns to Verified in green.